Leveraging the reach of third-party sites such as Booking.com and TripAdvisor<\/li>\n<\/ul>\n\n\n\nAddressing Common Pain Points<\/h2>\n\n\n\n There are many ways in which a guest will rate his or her overall experience. One pivotal metric is associated with how effectively their pain points are addressed. For instance, guests need:<\/p>\n\n\n\n
Seamless Check-in Process<\/h3>\n\n\n\n Guests now want a direct online booking process where they can select the amenities and rooms, preferably without paying a broker. Through the use of mobile apps and digital platforms, guests can now complete the check-in and check-out processes smoothly and quickly. This eliminates the need for long queues at the reception desk and allows guests to access their apartment with ease.<\/p>\n\n\n\n
24 Hour Access to Staff Members<\/h3>\n\n\n\n Guests want to be able to contact staff 24 hours in case of help or emergencies.<\/p>\n\n\n\n
Daily Cleaning<\/h3>\n\n\n\n While booking a serviced apartment, guests consider how often are the rooms cleaned and re-stocked.\u00a0The main goal in any of these cases is to achieve a “frictionless” sense of accommodation.<\/p>\n\n\n\n
High Tech Security<\/h3>\n\n\n\n Technologies such as keyless entry and one-touch mobile applications will help to guarantee that client expectations are met and exceeded. Let’s also remember that such a proactive approach is the best way to address minor issues before they evolve into justified complaints.<\/p>\n\n\n\n
Technology has improved the security of serviced apartments, offering features like video surveillance, and secure digital locks. These measures provide peace of mind for guests, ensuring their safety during their stay.<\/p>\n\n\n
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<\/figure><\/div>\n\n\nSmart Home Automation<\/h3>\n\n\n\n Many serviced apartments are equipped with smart home technology, allowing guests to control various aspects of their apartment through voice commands or smartphone apps. This includes adjusting the temperature, controlling the lighting, operating electronic devices, and even ordering room service.<\/p>\n\n\n\n
Contactless Services<\/h3>\n\n\n\n While this trend may have started to curb the spread of Covid-19 virus, many guests prefer contactless entry and service even after the pandemic is over. This is a personal preference, however, some guests prefer to bypass reception check-in and staff welcomes altogether. Instead, they want online booking, and straight-to-room check-in via a code or face-recognition technology.<\/p>\n\n\n\n
High-Speed Internet Connectivity<\/h3>\n\n\n\n While wireless internet has been a prerequisite for most guests in the past too, nowadays, guests prefer 40 Mbps or higher, without experiencing any connectivity issues, for their work-from-home and online streaming needs.<\/p>\n\n\n\n
For guests who are traveling for business, technology enables seamless virtual communication and collaboration. With high-quality video conferencing tools and reliable internet connections, guests can conduct remote meetings and work effectively from their serviced apartments.<\/p>\n\n\n
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<\/figure><\/div>\n\n\nEntertainment Options<\/h3>\n\n\n\n A wide range of entertainment options is preferred by guests, through smart TVs and in-room audio systems. They can access their favorite shows, movies, or music platforms, creating a personalized entertainment experience within the comfort of their serviced apartment.<\/p>\n\n\n\n
Some ideas include providing a smart TV with streaming services, an e-reader with pre-loaded books or magazines, a mini home theater system, access to a music streaming service, or even a dedicated gaming console with popular games. These entertainment options can ensure that guests have a pleasant and enjoyable stay, whether they want to relax, unwind, or have some fun during their time in the serviced apartment.<\/p>\n\n\n\n
Digital Concierge Services<\/h3>\n\n\n\n Serviced apartments are increasingly implementing digital concierge services, providing guests with instant access to information and assistance. Guests can use their smartphones or tablets to request services, book transportation, explore local attractions, or get recommendations for nearby restaurants and activities.<\/p>\n\n\n\n
We can now begin to see why modern technology has become essential within the accommodations sector. However, it should nonetheless be stressed that nothing compares to an unforgettable guest experience through person-to-person interactions. The main point here is that any successful property should strive to balance technological wizardry and organic relationships. This will result in a more satisfactory stay and ultimately, a higher return on investment.<\/p>\n\n\n\n
Read Next: Smart Technology in Interior Design: New Innovations<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Take a moment to think about the technological conveniences that have become part of our daily lives. User-friendly smartphone applications and gadgets for security, comfort and design are common. In fact, a recent … Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":3906,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[580,481],"tags":[611,619,622,604,610,623,600,621,627,618,607,624,615,605,626,620,603,625,614,601,609,612,608,613,606,616,617,602],"_links":{"self":[{"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/posts\/3903"}],"collection":[{"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/comments?post=3903"}],"version-history":[{"count":3,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/posts\/3903\/revisions"}],"predecessor-version":[{"id":3910,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/posts\/3903\/revisions\/3910"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/media\/3906"}],"wp:attachment":[{"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/media?parent=3903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/categories?post=3903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/decorisk.com\/wp-json\/wp\/v2\/tags?post=3903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}